Terms & Conditions

Brand Software Pty Ltd

Terms & Conditions

Company Information

  • Brand Software Pty Ltd
  • ABN 8260 9194 729
  • Registered address: Level 3, 221 Miller Street, North Sydney, NSW 2016
  • Trading address: Unit 10 12 -20 Lawrence Drive Nerang Qld 4211 AUSTRALIA
  • Phone number 07 5500 4044
  • Email address accounts@brandsoftware.com.au
  • Website Portal www.brandsoftware.com.au

This website is for storing print files, buying and ordering print material Transaction Currency AUD “All transactions are processed in AUD”

Shipping Policy

Shipping costs.
All prices displayed on this website include shipping costs.

Delivery timeframe.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

We do not ship goods out of Australia unless prior arrangements are made.

Shipping Destinations
Brand Software Pty Ltd ships goods Australia wide, however at this time we do NOT accept international orders through our website, unless prior arrangements are made.

Please contact us on +61 07 55004044 to enquire about a special order.

Shipping and Delivery Policy
(only applies where shipping was not included in the price).

We deliver products Australia wide using TNT Pty Ltd. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Customer Service Policy

Statement to the effect “If for any reason we are unable to dispatch your order we will notify you within 2 business days”

Customer Service Policy
Brand Software Pty Ltd is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy
choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a reprint or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website.